Shipping Policy

Thank you for choosing Cascade Lighting. Below, you will find our shipping policy outlining the terms and conditions for the shipment of your orders.

Shipping Rates

We offer shipping options available to customers within the United States. Applicable shipping charges, if any, will be displayed during checkout based on your shipping address and order.

Order Processing and Shipping Times

Order Cut-Off Time:
Orders placed before 11:00 PM Eastern Time will be processed on the following business day.

Order Processing Time:
Orders typically take 2–5 business days, Monday through Friday, to process before shipment. Processing times may vary slightly during periods of high order volume, including sales events, promotions, and holidays.

Transit Time:
Once your order has shipped, transit time typically ranges from 5–8 business days, Monday through Friday, depending on your location and the shipping carrier.

Please note that shipping and delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside of our control.

Order Tracking

Once your order has been fulfilled and shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking information provided to monitor the status and progress of your shipment.

Order Cancellations

If you wish to cancel your order, please contact us at support@cascadelighting.com within 24 hours of placing your order.

We will do our best to accommodate cancellation requests. However, once an order has been processed or shipped, it may no longer be possible to cancel the order.

Contact Us

If you have any questions or need assistance regarding your order or shipment, please contact us at:

Email: support@cascadelighting.com

Our customer service team will be happy to assist you.

By placing an order with Cascade Lighting, you acknowledge and agree to the terms outlined in this Shipping Policy.

We appreciate your business and thank you for choosing Cascade Lighting.